03-14-2026 FSMA Zoom Format CEU Event

Date: Saturday, March 14, 2026
*REGISTRATION CLOSES: 7pm, Friday, March 13, 2026 EST
Start Time: 10:00am EST
End Time: 12:00pm EST
Speaker: Lamarr E. Lewis, MA, LAPC, CPRP
Topic: Your Coping Toolkit: Practical Stress Management for High-Demand Work Settings
Cost: Free to all FSMA Members & Medical Assistant Students
$10 for AAMA Members outside of Florida
$20 for non-AAMA members
# of CEUs: 2.0
Type of Meeting: Zoom Meeting

Schedule for Meeting :

Guest Speaker: Lamarr E. Lewis, MA, LAPC, CPRP
Topics: Practical Stress Management for High-Demand Work Settings

Medical assistants and other frontline healthcare professionals play a critical role in patient care while navigating high workloads, emotional labor, time pressure, and constant change. Over time, unmanaged stress can affect focus, communication, job satisfaction, and overall well-being. This training provides practical, realistic stress-management tools designed specifically for high-demand clinical settings.

The session focuses on building a personal coping toolkit made up of strategies that can be used in the moment, during the workday, and over time. Participants will explore how stress shows up physically, emotionally, and behaviorally, and how routine workplace demands—such as multitasking, patient interactions, and role expectations—can accumulate if left unaddressed. Rather than promoting unrealistic self-care expectations, this training emphasizes small, evidence-informed tools that fit into busy schedules and real-world constraints.

Participants will learn brief emotional regulation techniques, boundary-setting practices, and recovery strategies that support clarity, resilience, and effective communication. The session also highlights the connection between stress management and patient care, demonstrating how managing stress can improve attention, reduce errors, and strengthen professional interactions. Through guided reflection and practical examples, participants will identify which tools are most useful for their own roles and leave with strategies they can immediately apply at work.

This training supports medical assistants in managing stress proactively, protecting their well-being, and sustaining their ability to provide high-quality care in demanding environments.

Learning Objectives
By the end of this training, participants will be able to:

1. Identify common sources and signs of personal stress in high-demand healthcare settings and explain how stress impacts performance, communication, and well-being.
2. Analyze their individual stress responses to routine workplace demands and determine situations most likely to contribute to overload or fatigue.
3. Apply at least two practical stress-management tools appropriate for use during the workday or between patient encounters to support focus, resilience, and sustainability.

ATTENDANCE INFO:

Register in advance for this meeting by 7pm on Friday, 03-13-2026. After registering, you will receive a confirmation email containing information about the meeting.